Support Scope

  • Installation and configuration related issues.
  • Support is provided to paying customers only.
  • Conflicts with 3rd party components are welcomed on the condition that if needed, third party developer must be interested in resolving the issue with us .
  • Not available for custom modifications. Only guidelines can be provided and issues at our end are handled.

Active Support Hours

Our active support timings are 9.00A.M. - 7.00P.M. (GMT+5:30), Monday-Friday. Our team provides quick fixes and response to support requests during weekdays.

Support Channels

Team PayPlans provides necessary support through Documentation. Inquiries and queries are answered through our support forum only.